Working remotely, if you get more work done in less time, does it matter how you get your job done as long as it is legal? What if you assign your remote college student to a task in order to compensate for that hefty tuition payment and room and board? And in this gig economy, can you enable your full-time employees as well? We already do this with vendors – at least this way you can keep what they learn in-house.
In the near future, your employees will be able to develop personal virtual personas to scale up their individual and team capabilities. There are companies simulating customers, employees, and significant influencers with AI that learns and evolves over time. Microsoft now has a patent on bringing back the dead as AI enabled digital avatars. Imagine if you could license a Steve Jobs persona to help drive innovation in your organization. Or, imagine your own persona or digital clone may enable the value of your own capabilities to be extended for generations to come.
Human augmentation will add yet another level of complexity to the diversity and inclusion requirements for talent and recruitment. Learning and development will have to expand to meet the need for skill based behavioral 'human factor' training - requiring much more than an annual forty-five minute eLearning course.
Imagine a Socratic teaching system like Soffos.ai that identifies which teams and individuals in your organization have gaps in understanding, but also recognizes highly competent colleagues. Soffos can assist management to gain insights from valuable business intelligence. This also allows Soffos to assign a Wisdom Quotient™ both to individual employees and to an organization as a whole. Soffos doesn’t only teach employees valuable knowledge. It also provides walk-through and how-to skill acquisition. Soffos can provide a step-by-step conversational guide to complex processes, allowing the trainee to ask for further detail whenever required, or prompting actions to avoid mistakes. Whenever an employee interacts with Soffos, any pending notifications are proactively pushed for their attention. Employees are prompted to catch up with mandatory and routine knowledge updates, or Soffos will pick up where a conversation left off, if the previous interaction hadn’t been successfully completed.
We live in a world of geometrically expanding knowledge and a requirement for changing skills rapidly to keep up with the advances coming almost daily. AI assistants, coaches and mentors can help us keep pace by synthesizing and making available what we need to know, when we need to know it in the format best suited for where we need it. What used to be scorned as crib notes and cheat sheets is now accessible by simply asking a question of Alexa or data displayed on an AR headset triggered by what we are seeing or where we are. We can no longer hide from the future under the constraints of the past. Being risk averse in AI implementation may actually put you and your organization at risk - especially of falling behind.
